Arc of Genesee Orleans
  • Community Services
  • Batavia, NY, USA
  • Full Time

Arc of Genesee Orleans is a Great Place to Work! 

Keeping people healthy and safe is more important than ever.  ArcGO provides essential services to people with developmental disabilities.  We have an immediate opening in our Community Services Department for a Family Support Specialist.

Job Duties:

  • Help families and Individuals to navigate service systems and programs that support Individuals with developmental disabilities.
  • Assist families and Individuals transition from school into a community setting.
  • Facilitate support groups with families including developing agenda, guiding discussions, and researching topics.
  • Conduct intake interviews including social history, secure necessary documentation for eligibility, and prepare eligibility packets for individuals and families.
  • Locate resources with other agencies and programs that will promote supports and services within school and community settings.
  • Provide specialized training services, information, and referral services relating to laws and regulations. 
  • Provide coverage as needed to other roles in the Community Services Department.
  • Complete all required documentation in a timely manner.

Skills Needed:

  • Must be versatile and flexible. 
  • Must be a team player.
  • Ability to work with different abilities in a variety of settings including office, school districts, organizations, and homes.
  • Must have a working knowledge of the computer with the ability to learn new programs. 


  • Associate's Degree in Human Services (or related field) plus one year experience working with Individuals with Developmental Disabilities OR High School Diploma plus 5 years experience working with Individuals with Developmental Disabilities. 
  • Valid NYS Driver's License with an acceptable driving record as determined by the agency.
  • Must be able to use personal vehicle.


  • Location: Batavia, NY with local travel through Genesee County and Orleans County required.
  • Hours: 40 hours per week. Monday-Friday. Must have flexibility with schedule as some evening hours will be required. 


We have many rewarding opportunities available and an attractive benefits package for full-time staff including: 

  • Generous Paid Time Off and sick time
  • Paid Holidays, Anniversary, Birthday
  • 401K w/ Agency Match
  • Affordable Medical with agency funded HRA
  • Dental and Vision Insurance
  • Education Aid Benefit
  • Employee Assistance Program

Come Join Our Team!


The Arc of Genesee Orleans is more than an agency, organization or service provider; it's a true community.  Our mission is to not only encourage everyone we serve to reach their fullest individual potential but to become a part of a greater community.  Our holistic approach includes empowerment, advocacy, teamwork, participation, outreach and valuing diversity. 

The Arc of Genesee Orleans is looking for dedicated people who want to make a difference in the lives of others.  We want employees who are caring, responsible, honest, eager to learn, and are good communicators.  




Arc of Genesee Orleans
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